World Class Customer Service Framework
This unique framework and we really do mean unique, has been developed to provide the essential ‘how to’ do it solution. Many other models exist as a model depicting ‘what you should do’ but never before has a framework been developed to provide you with the vital ‘how to’ do it methodology.
The WCCS framework has been fully aligned to EFQM, Radar Model, UAE Excellence Programmes, The Cabinet Office (UK), Charter Mark and ISSO 9000 to ensure that organisations within the GCC can make full use of this exciting consultancy tool box - immediately – the framework has been developed in both English and Arabic.
The WCCS framework is being used to full advantage within Government and Private sector organisations in the UAE and UK and the feedback to date has been excellent.
Our framework is available now in the UAE & GCC. If you would like to make an appointment to see the framework tool box and how it can support your organisation in attaining World Class Customer Service – please contact us now.